AI STARSTECH / YOUR BUSINESS, CONNECTED
Intelligence that talks to customers. And follows through.
From the first conversation to requests, follow-up and marketing content. Bring your team, data and AI agents into one workspace, built and tailored around your organisation.
01 / PRODUCT TOUR
Meet your next workspace.
Explore product images and open any image at full size.
02 / AGENT INTELLIGENCE
An agent that understands context. Then helps you move forward.
Turn your instructions and knowledge base into consistent service. Define what the assistant executes, what it suggests and when your team takes over.
Customer communication insights
Analyse conversation context, needs and communication preferences to suggest useful responses and an appropriate marketing tone. Insights assist staff; they are not definitive personality assessments.
From conversation to structured request
Collect requirements and create customer requests and quotation requests from conversations, giving the team context to prepare and follow up on proposals.
Follow-up beyond the reply
Connect conversations to requests and transactions, track steps and dates, and suggest the next action within your agreed workflow.
Team assistance and reminders
Track response indicators and overdue tasks, remind the responsible employee and suggest solutions and follow-up messages. Managers retain responsibility for performance reviews and decisions.
A voice-enabled experience
Let customers interact by voice as well as text, with configurable style and service boundaries according to the chosen voice provider and deployment.
You define the boundaries
Configure personality, instructions, tone and service scope. Supply knowledge, manage permissions and define human handover and approval steps.
One connected journey, from question to follow-up.
- 01Listen
Understand the enquiry and retrieve relevant knowledge.
- 02Organise
Collect requirements and connect the customer context.
- 03Act
Create a request or task within authorised permissions.
- 04Follow through
Remind the team and suggest a response and next step.
03 / SOCIAL AUTOPILOT
An intelligent content team, in your brand’s voice.
Plan, create, review and schedule in one place. Let the agent publish and respond within your connected accounts and chosen policies.
Create 3 marketing and educational posts each week about our product. Use our brand colours and tone of voice.
The agent prepares drafts for review. Approve or edit before publication.
Publishing, replies and data availability depend on connected platforms, permissions and supported APIs. Choose the automation level that suits your organisation.
04 / COMMAND CENTRE
One control centre. A clear role for every module.
Bring operations, administration, AI and marketing together, with access based on each user’s permissions.
Home
Dashboard
An overview of customers, conversations, requests and activity indicators.
Customer management
Conversations
Follow, analyse, assign and hand over customer conversations.
Customers
Customer details, communication context and requests in one place.
Quotation requests
Collect requirements and track proposal preparation.
Tasks and follow-ups
Clear responsibilities, dates and reminders for next steps.
Administration
Users
Manage staff and user accounts.
Roles and permissions
Assign access according to employee responsibilities.
Reports
Review operational and follow-up indicators to support decisions.
Artificial intelligence
Assistant settings
Tone, instructions, service scope and voice interaction.
AI assistant designer
Interface branding, colours, text and conversation experience.
AI knowledge base
Organise company and service information to inform responses.
Marketing and communication
Social media management
Accounts, content studio, schedules, replies and agent instructions.
System
Email settings
Configure system correspondence for your organisation.
Settings
Manage general preferences and available configurations.
05 / BUILT AROUND YOU
Built to adapt. Designed to connect.
A Next.js interface and Node.js backend underpin a modern, extensible web experience. We analyse your systems and design integration and synchronisation around your data and permissions.
Node.jsBackend services
Next.jsUser interfaceThe product is the starting point. Your needs define the edition.
Build an edition around your brand and processes, with the forms, requests, reports and integrations you need. Configure the agent to analyse and follow customer transactions, create requests and synchronise them with your systems within the agreed scope.
- 01Discover requirements
- 02Design automation & permissions
- 03Develop & integrate
- 04Test, train & launch
Before you choose your platform
Can you build a private edition for us?
Yes. Tailor the identity, interface, requests and follow-up processes, and add requirements and integrations under an agreed project scope.
Can I control automatic publishing?
Yes. Choose approval before publishing or automation according to instructions, permissions and connected accounts.
Can you connect WhatsApp and existing systems?
We define integration and synchronisation after reviewing systems, channels, APIs and access permissions. Historical data availability depends on the provider and data source.
How do we begin?
Request a tailored demonstration and describe your needs. We review scenarios together and define modules, integrations and a delivery plan.
See what AI Starstech can do for your organisation.
A tailored demonstration connecting your requirements to product capabilities and a clear development plan.